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Delivery Information

Delivery of Goods.

Goods will be dispatched as soon as possible after your order has been received. We endeavour to fulfil all orders within 7 days however we will not be held liable if the order takes longer than this to fulfil. If speed of delivery is an important issue then you are advised to contact us first before placing the order. If we anticipate that we are not able to fulfil your order within 7 days then we will contact you on the telephone number you have given us.

PLEASE NOTE: Any goods missing or received damaged must be notified to us within 3 days of receipt. If you receive any goods damaged or there is anything missing, please email immediately or call 07810 504984 and ask to speak to the web sales team. Please keep any damaged packaging as we may need to have it examined. If you do not notify us of any items missing or damaged within this time, we will not be liable for goods claimed to be damaged on receipt.

Should you have a valid claim by law against Just Cause Airsoft on no account can this exceed the value of the goods supplied. These terms and conditions are subject to change at any time without prior notice to you. These Terms and conditions do not affect your statutory rights under UK and European Law.

Please do not ask us to mark customs declarations as gifts.

If the goods fail to arrive within 16 days Royal Mail will be notified & steps will be taken by Royal Mail to investigate the loss of the goods, at this stage a refund will be offered or exchange if stock of item is available.

We cannot guarantee delivery times or be held responsible for any failure to deliver goods you have ordered, or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control such as, strikes and other industrial action, systems or network failure, fire, flood, explosion or accident. This condition does not affect your statutory rights.

Proof of posting is obtained on all items dispatched from us.

Please note that the p&p charge is not just the cost of the postage but includes shipping, handling & packaging costs, we endeavour to keep these at a minimum.